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With announcements and discussions, you can share important updates or instructions with other people in your organization, as well as talk about how something should be translated.

What's the difference between the two? Announcements work on an organization or project level, whereas discussions happen on a team level. Everyone involved in an organization, project, or team will get notified accordingly.

Announcement Types

There are 2 types of announcements that can be posted in an organization:

  • Organization announcements

This type of announcement is used when an administrator user wants to notify all members of an organization about an important update that affects all projects.

  • Project announcements

This type of announcement is used when an administrator user or a maintainer wants to notify all members of a project about an important update that affects the specific project.

The type of announcement used is displayed on the right side of each announcement:

Screenshot_2022-09-16_at_12_31_59_PM.png#asset:10314


Sending an announcement

To post an announcement, follow the steps described below:

  • Go to All projects Dashboard or a specific project's overview page, and click on the message icon at the top right corner of the page.

    Screenshot-2022-09-16-at-9.45.41-AM.png#asset:10310

  • On the Announcements page, click on the Create announcement button.


  • In the Create announcement pop-up, you need to complete information like the Announcement title, and message you want to share with your localization team(s), and depending on your role, you may need to decide the type of the announcement (organization or project announcement) so that the relevant people will get notified. Here is what an administrator user needs to complete so that a new announcement will be posted:

    Screenshot-2022-09-16-at-12.00.44-PM.png#asset:10311

    Check the "Announcements & Permissions" sections for more details.


  • Once you are ready, hit Create to post your announcement.


Replying to an announcement

To reply to an announcement, you can either use the reply button included in the notification email sent when the announcement was posted or follow the steps described below:

  • Go to All projects Dashboard or a specific project's overview page, and click on the message icon at the top right corner of the page.

  • Use the available filters to find the announcement you want to reply to.

  • Click reply and add your response.

Things to keep in mind when responding to an announcement:

  • Your text should not exceed 3000 characters.

  • You can respond to the initial announcement or to another user's response.

  • Currently, sending notifications when a user responds to an announcement is not supported.


Announcements & Permissions

  • Administrator users have permission to:

    • create both organization and project announcements.

    • see and reply to any announcement created in their organization.

    • delete announcements/replies (including the ones created by other users).

  • Project Maintainers have permission to:

    • create project announcements for the projects they manage.

    • see and reply to any organization announcement as well as announcements. associated with the projects they manage.

    • delete project announcements/replies for the project they are responsible for (including the ones created by other maintainers of the same project or admins).

  • Team Managers, Language Coordinators, Reviewers, and Translators:

    • do not have permission to create or delete announcements in an organization.

    • can only see and respond to organization announcements as well as any announcements associated with project(s) their team has been assigned to.


Announcements & Notifications

When a new announcement is posted:

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Who is getting notified?

  • In case of an organization announcement:

    • Everyone in the organization except for the administrator who posted the announcement.


  • In case of a project announcement:

    • Everyone in the translation team assigned to the specific project.

    • All maintainers of the project - except for the maintainer who posted the announcement (administrator users do not receive notifications about project announcements).

How are users getting notified?

  • Users are notified about a new announcement via email notifications. The emails are sent immediately. No in-app notifications are sent.

  • In case of an organization announcement, an email notification with the subject “New global announcement in the organization <name_of_the_org>” will be sent by the system.

  • In case of a project announcement, an email notification with the subject “New announcement in the project <project name>” will be sent by the system.

What is the information included in the email notifications?

  • The name of the person who posted the announcement.

  • The name of the project (in case of a project announcement), along with its link associated with the specific announcement.

  • The name of the organization (in case of an organization announcement) associated with the specific organization.

  • The text of the announcement.

  • A reply button redirects recipients to the announcement page where they can post their replies.

When a new reply is added:

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Who is getting notified?

  • When a user responds to an announcement, the creator of the announcement is getting notified.

  • When a user responds to an existing response, the creator of the initial response is getting notified.

How are users getting notified?

Users are notified about a new response via email notifications. The emails are sent immediately. No in-app notifications are sent.

What is the information included in the email notifications?

  • The name of the person who replied

  • The text of the response

  • A link that redirects you to the specific response in Transifex

  • The name of the project (in case of a project announcement), along with its link, associated with the specific announcement.

  • The name of the organization (in case of an organization announcement) associated with the specific organization.

Note

Translators, reviewers, and language coordinators who contribute to language that is not part of the project's languages list won't receive notifications for the specific project's announcements.


Editing an announcement

To edit an announcement:

  1. Go to All projects Dashboard or a specific project's overview page, and click on the message icon at the top right corner of the page.


  2. Use the available filters to find the announcement you want to edit.


  3. Hover your mouse over the specific announcement and click Edit.

    Screenshot-2022-10-04-at-3.28.14-PM.png#asset:10353


Deleting an announcement

To delete an announcement:

  1. Go to All projects Dashboard or a specific project's overview page, and click on the message icon at the top right corner of the page.


  2. Use the available filters to find the announcement you want to delete.


  3. Hover your mouse over the specific announcement and click Delete.

Screenshot-2022-09-16-at-12.13.55-PM.png#asset:10313


Starting a discussion

To start a discussion:

  1. Go to the Teams page from the top navigation

  2. Look for the team you want to start a discussion with and click the Speech icon

    bubble.png#asset:1112

  3. Click New discussion in the header

  4. In the dropdown, specify whether you want this discussion to be for all languages on a team or just a specific language

  5. Add a subject for the discussion and type your message

    teams-new-discussion.png#asset:429
  6. Hit Add to start the discussion.


Messages

Transifex offers an in-app messaging system. Unlike Announcements and Discussions, Messages can be sent to individual collaborators.

To send a message:

  1. In the main navigation, click on your profile image in the top right corner

  2. From the dropdown menu, select Messages

  3. Here you have a messaging system with the received (Inbox) and sent messages.

    To start a new message, click on Compose.

    The recipient will receive both in-app and email notifications about this message

    To send a message to multiple recipients, just add their usernames separated by a comma:

    messages.png#asset:5856

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