UserVoice integrates feedback, helpdesk, and knowledge base management tools in one platform to empower customer support.
You can make the UserVoice help desk multilingual using Transifex. Below, you will find instructions for localizing your UserVoice site.
Installing the Live snippet
Once you've got the Live snippet, the next step is to install it in UserVoice.
Open the Web Portal by going to Settings → Web Portal.
Click the Edit... link next to Appearance and Features.
Now, you can begin saving and translating content!
Saving content, translating, and publishing
Handing dynamic content
Dynamic content like dates, times, and counters (e.g., # of articles, # of comments, etc.) should not be translated. When approving phrases in Transifex Live, be sure to ignore these types of non-translatable dynamic content. If your platform lets you edit the theme, you can mark elements of your pages as non-translatable.
If you would like to learn how, please click here.
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