Desk.com is an online customer service software and support ticket help desk application for small businesses and fast-growing companies. You can turn your Desk.com site into a multilingual knowledge base using Transifex.
Below, you'll find instructions for localizing your Desk.com site.
Installing the Live snippet
From your Desk.com dashboard, select the Channels tab from the nav bar at the top of your screen.
In the left sidebar, under the Support Center menu, select Web Themes and click the Gear icon on the right of your theme.
Select the Customize Content tab under the Edit Web Theme window and scroll to the Page Header Content section.
Now, you can begin saving and translating content!
Saving content, translating, and publishing
Handing dynamic content
Dynamic content like dates, times, and counters (e.g., # of articles, # of comments, etc.) should not be translated. When approving phrases in Transifex Live, ignore these types of non-translatable dynamic content. If your platform lets you edit the theme, you can mark elements of your pages as non-translatable.
If you would like to learn how, please click here.
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