Transifex AI FAQs

Your go-to resource for answers to frequently asked questions about Transifex AI

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Written by Nina
Updated over a week ago

Your go-to guide for all the ins and outs of Transifex AI. Get answers to your questions and stay informed.

General

How does Transifex AI work?

As a company, Transifex is AI-empowered and human-supported. If you’re going to engage the world, you need both. We created Transifex AI with that in mind. This means we’re combining the power of public LLMs with human-generated context to provide translations in your unique voice.

By leveraging your glossary, translation memory, company profile, and labeled training data, we are able to offer a differentiated experience compared to simply being a front-end to LLMs or MT engines. Not yet a customer? No problem! We can learn your unique voice in a few simple steps.


​​With cutting-edge technologies and practices such as Retrieval Augmented Generation (RAG), Zero Data Retention (ZDR), and per-customer fine-tuning, your data remains your data and is not used to train public models.

Paired with our industry-leading TMS, Transifex AI is able to meet your scale and security needs while seamlessly integrating into your existing workflows.

And we’re just getting started - check back often for updates.

Why should I use Transifex AI?

We believe in AI Empowerment. Transifex AI lifts you over the language barrier by providing human-quality translations in your unique voice. Unlike using public LLMs and MT services, our solution meets your massive scale and security needs while adding your company’s context to the translations.

We tested tens of thousands of use cases, and more than 65% of the translations made it into production without requiring edits! Give it a try - we believe you’ll like what you see!

What are the benefits of using the Transifex AI add-on?

The Transifex AI add-on is a transformative tool in localization, offering a plethora of benefits to businesses operating in the global market:

  1. Enhanced Translation Quality: Transifex AI provides context-based translations that capture the unique voice and style of your brand, ensuring authenticity and accuracy.

  2. Increased Speed and Efficiency: Transifex AI rapidly translates large volumes of content with a high rate of human-quality translations. This leads to faster content adaptation for different markets.

  3. Cost Savings: By automating and streamlining the translation process, Transifex AI reduces costs associated with traditional translation methods.

  4. Scalability: Designed for complex workflows, the platform can handle evolving content needs, ensuring consistency and up-to-date translations.

  5. Data Security: Prioritizing confidentiality, Transifex AI maintains the highest security standards to protect sensitive information.

  6. Real-Time Localization: The AI engine delivers personalized, localized content at scale, enabling businesses to quickly meet market demands and reduce time-to-market.

In essence, Transifex AI is an all-encompassing solution for businesses seeking efficient, accurate, and secure localization to engage global audiences effectively.

How is it different from the third-party ML engines?

Transifex AI, our people-powered AI translation engine, engages with you right where you are. We centralize your content and provide automated workflows – the whole package. Our responsive team even tailors solutions to meet your unique needs and the needs of your users worldwide.

Third-party ML engines are just that - third-party. They aren't integrated into your workflows, nor are they aware of your content and unique voice.

Unlike third-party ML engines, Transifex AI caters to your needs for massive scale and security while incorporating your company’s context into the translations. In our private beta, over 50 customers participated, testing tens of thousands of use cases. The results? More than 65% of the translations seamlessly transitioned into production without requiring edits! Give it a try - we believe you’ll like what you see!

What languages are currently supported by Transifex AI?

Transifex AI lifts you over the language barrier. Our goal is to continue to add additional languages by seeking out the best and most diverse LLM partners. We currently support nearly 100 languages, including, but not limited to:

Albanian, Arabic, Armenian, Awadhi, Azerbaijani, Bashkir, Basque, Belarusian, Bengali, Bhojpuri, Bosnian, Brazilian Portuguese, Bulgarian, Cantonese (Yue), Catalan, Chhattisgarhi, Chinese, Croatian, Czech, Danish, Dogri, Dutch, English, Estonian, Faroese, Finnish, French, Galician, Georgian, German, Greek, Gujarati, Haryanvi, Hindi, Hungarian, Indonesian, Irish, Italian, Japanese, Javanese, Kannada, Kashmiri, Kazakh, Konkani, Korean, Kyrgyz, Latvian, Lithuanian, Macedonian, Maithili, Malay, Maltese, Mandarin, Mandarin Chinese, Marathi, Marwari, Min Nan, Moldovan, Mongolian, Montenegrin, Nepali, Norwegian, Oriya, Pashto, Persian (Farsi), Polish, Portuguese, Punjabi, Rajasthani, Romanian, Russian, Sanskrit, Santali, Serbian, Sindhi, Sinhala, Slovak, Slovene, Slovenian, Spanish, Swahili, Swedish, Tajik, Tamil, Tatar, Telugu, Thai, Turkish, Turkmen, Ukrainian, Urdu, Uzbek, Vietnamese, Welsh, Wu.

Don't see your target language? Contact our team to let them know your requirements.

How do you see the problem of underrepresented languages as it relates to AI?

At Transifex, we lift you over the language barrier so you can engage the world. And our unrivaled responsiveness will address each of your unique needs. This means we will continue to seek out unique solutions to complex problems such as underrepresented languages.

Transifex AI is able to use your unique content, including that in underrepresented languages, to fine-tune translations. However, the tested use cases have been somewhat limited thus far, so we’d be interested in working with you on refinement. Please contact us if this is of interest.

We’re not there yet, and AI isn’t there yet, but we recognize the inequity and will continue to work with you to break down language barriers - all language barriers.

Pricing

How can I purchase the Transifex AI add-on?

To purchase the add-on, visit the subscription page or contact us directly. This add-on will be integrated into your current subscription plan.

What are the pricing options and available tiers for the AI add-on?

We offer various tiers for the AI add-on, ranging from 10,000 to 5,000,000 characters, with prices starting at $80. You can select a tier that best fits your translation needs.%

Need more? Contact us

How will the pricing for the AI Characters add-on be structured?

The pricing for the AI Characters add-on is structured around packages of characters. We offer various packages that you can utilize for AI translations. The pricing is tiered, allowing you to select a package that aligns with the scale of your usage, offering a customized and cost-effective solution for integrating AI capabilities into your workflow.

Will the pricing for the add-on be a one-time fee or a recurring subscription?

The pricing for the add-on will follow a recurring subscription model. This means that the cost will be billed on a recurring basis, allowing you to integrate and continue utilizing the add-on feature as part of your ongoing subscription with Transifex.

Are there volume-based discounts available for larger usage of the AI Characters features?

We offer volume-based discounts for the AI Characters add-on. The pricing structure is designed to provide cost savings as you increase the volume of characters. The more characters you purchase, the lower the cost per character, allowing for greater efficiency and cost-effectiveness as your usage scales.

What is the billing cycle for the AI Characters add-on, and how often will we be billed?

The billing cycle for the AI Characters add-on is tied to the duration of your main subscription. If your main subscription is on a monthly plan, the billing cycle for the add-on will be monthly. Similarly, if your main subscription is on an annual plan, the billing cycle for the add-on will be annual. This ensures alignment with your overall subscription duration, providing flexibility in billing frequency based on your chosen subscription model.

Is there flexibility to enhance our subscription by adding extra characters or adjusting the add-on to meet our evolving needs?

Yes, there is flexibility in adjusting your subscription for the AI Characters add-on. While you have the option to purchase additional characters during the term, modifications such as removing the add-on or reducing the purchased capacity can be processed upon your subscription renewal. This allows you the freedom to tailor your subscription to evolving needs, ensuring you have the right character capacity for your requirements at each renewal cycle.

Are there any penalties or fees for exceeding certain usage thresholds with the add-on?

There are no penalties or fees. It's important to note that once you reach the character limit, any additional character consumption will not be possible, ensuring you have control over the charges associated with the add-on. You will also receive notifications when you reach 80% and 100% of your character limit. This ensures that you have the time to evaluate your usage, make informed decisions, and, if needed, purchase additional characters before reaching the limit.

Can you clarify the payment methods accepted for the AI Characters add-on?

The payment methods accepted for the AI Characters add-on remain consistent with your main subscription. You can continue to use credit cards and bank wire transfers for both your main subscription and the add-on, ensuring a seamless and unified payment experience across all aspects of your subscription.

What’s next for Transifex AI?

A lot…while we can’t tell you all of our secrets, we can say that we’re not stopping with text. We can also say that we’re not stopping with translations. We believe Generative AI if properly trained, can overcome the scale issues related to personalized marketing content. Hint, hint…

We’re the translation people making AI smarter.

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