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For various reasons, you may need to change someone's role in an organization, remove them from a team, or remove them from the organization altogether.
Note Please note that when you have an ongoing E2F translation order, collaborators from the translation provider get added to your team for the duration of the order and then removed once the order is delivered. All these collaborators that are associated with an active order are not counted in the collaborators' capacity. |
Changing someone's role on a team
To change someone's role on a team:
From the main navigation, go to the Teams page.
Find the team this person belongs to.
Click on the team to reveal the team details.
Click on the language they work on.
Find them in the role they belong to – Coordinator, Reviewer, or Translator – and click Edit list.
Check the box next to their name.
In the Change Role dropdown, select a new role to assign this person.
Click anywhere outside the dropdown to finalize the change.
Removing Admins
To remove someone as an Admin of your organization:
Go to the Organization Settings > Details
Scroll to the bottom and you'll see the list of Administrators there. Click on x to remove the users from the list of Administrators.
Another way is to filter Organization Administrators on the Manage collaborators page. On this page, you can find the Administrator users you want to remove from the organization, select and remove them all at once.
Note Keep in mind that Administrator users can remove other administrators but not themselves from an organization. |
Removing Project Maintainers
To remove someone as a Project Maintainer of your project:
Go to your project Settings > Maintainers.
Here you'll see a list of project maintainers you have for this project.
Click on Edit List.
Select the users that you'd like to remove and click on Delete.
Another way is to filter Project Maintainers on the Manage collaborators page and remove them from there.
Removing Team Managers
To remove someone as a Team Manager of a team:
From the main navigation, go to the Teams page.
Find the team this person belongs to.
Click on the Team Managers icon.
In the popup, click the icon next to their name.
Hit Apply to make the change.
Note This user will still be in your organization if they are on another team or belong in another role, e.g. Project Maintainer. |
Removing someone as a Coordinator, Reviewer, or Translator
To remove someone as a Coordinator, Reviewer, or Translator in a team:
From the main navigation, go to the Teams page.
Find the team this person belongs to.
Click on the team to reveal the team details.
Click on the language they work on.
Find them in the role they belong to – Coordinator, Reviewer, or Translator – and click Edit list.
Check the box next to their name.
Hit Delete.
In the popup, click Delete to confirm you want to remove them from the team.
Note This user will still be in your organization if they are on another team or belong to another role, e.g. Project Maintainer. |
Removing someone from an organization
To completely remove someone from your organization:
Head to the Teams page from the main navigation.
Click on Manage Collaborators in the header.
Search for the user by username, email address, role, or Last Seen date, using the search field at the top and the various filters below it.
Once you’ve found the user you want to remove, you can delete him/her. Click Remove to remove them from the organization. You can also select more than one user with the checkbox left to their names and mass delete them using the Remove button.
This completely removes the user from your organization, regardless of how many roles they may have.